世界のアウトバウンドテレマーケティング市場インサイト及び予測(~2026年)

【英語タイトル】Global Outbound Telemarketing Market Size, Status and Forecast 2020-2026

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本調査レポートはアウトバウンドテレマーケティングの世界市場について調査・分析した資料です。種類別(B2C、B2B)の市場規模、用途別(金融、IT&通信、コンサルティング(教育および仕事)、小売、政府、医療、製造、ライフサイエンス)の市場規模、地域別(北米、米国、カナダ、ヨーロッパ、ドイツ、フランス、イギリス、イタリア、ロシア、アジア、日本、中国、韓国、インド、オーストラリア、台湾、中南米、メキシコ、ブラジル、アルゼンチン、中東・アフリカ、トルコ、サウジアラビア、UAE等)の市場規模データ、主な企業情報と企業別市場シェア等が記載されています。
・調査範囲
・エグゼクティブサマリー
・企業別アウトバウンドテレマーケティングの競争状況、市場シェア
・世界のアウトバウンドテレマーケティング市場:種類別市場規模 2015年-2020年(B2C、B2B)
・世界のアウトバウンドテレマーケティング市場:種類別市場規模予測 2021年-2026年(B2C、B2B)
・世界のアウトバウンドテレマーケティング市場:用途別市場規模 2015年-2020年(金融、IT&通信、コンサルティング(教育および仕事)、小売、政府、医療、製造、ライフサイエンス)
・世界のアウトバウンドテレマーケティング市場:用途別市場規模予測 2021年-2026年(金融、IT&通信、コンサルティング(教育および仕事)、小売、政府、医療、製造、ライフサイエンス)
・北米のアウトバウンドテレマーケティング市場分析:米国、カナダ
・ヨーロッパのアウトバウンドテレマーケティング市場分析:ドイツ、フランス、イギリス、イタリア、ロシア等
・アジアのアウトバウンドテレマーケティング市場分析:日本、中国、韓国、インド、オーストラリア、台湾等
・中南米のアウトバウンドテレマーケティング市場分析:メキシコ、ブラジル、アルゼンチン等
・中東・アフリカのアウトバウンドテレマーケティング市場分析:トルコ、サウジアラビア、UAE等
・企業情報(企業概要、製品概要、販売量、企業動向)
- 掲載企業(変更可能性あり):TeleTech Holdings, Inc.、Atento S.A.、Concentrix Corporation、Alorica Inc.、Arvato AG、MarketOne International LLP、MarketMakers Inc. Ltd、OnBrand24, Inc.、Teleperformance Group, Inc.、Convergys Corporation.
・地域別市場規模予測(2021年-2026年):北米市場、ヨーロッパ市場、アジア市場、中南米市場、中東・アフリカ市場
・市場機会、課題、リスク、環境分析
・バリューチェーン、販売チャネル分析
・調査の結論
【レポートの概要】

Market Analysis and Insights: Global Outbound Telemarketing Market
The global Outbound Telemarketing market size is projected to reach US$ 10550 million by 2026, from US$ 10210 million in 2020, at a CAGR of 3.0%% during 2021-2026.

Global Outbound Telemarketing Scope and Market Size
Outbound Telemarketing market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Outbound Telemarketing market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.

The key players covered in this study
TeleTech Holdings, Inc.
Atento S.A.
Concentrix Corporation
Alorica Inc.
Arvato AG
MarketOne International LLP
MarketMakers Inc. Ltd
OnBrand24, Inc.
Teleperformance Group, Inc.
Convergys Corporation.

Market segment by Type, the product can be split into
Business to Consumer
Business to Business
Market segment by Application, split into
BFSI
IT & Telecom
Consulting (Education and Job)
Retail
Government
Healthcare
Manufacturing
Life Sciences

Market segment by Regions/Countries, this report covers
North America
Europe
China
Japan
Southeast Asia
India

【レポートの目次】

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Outbound Telemarketing Revenue
1.4 Market by Type
1.4.1 Global Outbound Telemarketing Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Business to Consumer
1.4.3 Business to Business
1.5 Market by Application
1.5.1 Global Outbound Telemarketing Market Share by Application: 2020 VS 2026
1.5.2 BFSI
1.5.3 IT & Telecom
1.5.4 Consulting (Education and Job)
1.5.5 Retail
1.5.6 Government
1.5.7 Healthcare
1.5.8 Manufacturing
1.5.9 Life Sciences
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 Global Outbound Telemarketing Market Perspective (2015-2026)
2.2 Global Outbound Telemarketing Growth Trends by Regions
2.2.1 Outbound Telemarketing Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 Outbound Telemarketing Historic Market Share by Regions (2015-2020)
2.2.3 Outbound Telemarketing Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter’s Five Forces Analysis
2.3.5 Outbound Telemarketing Market Growth Strategy
2.3.6 Primary Interviews with Key Outbound Telemarketing Players (Opinion Leaders)

3 Competition Landscape by Key Players
3.1 Global Top Outbound Telemarketing Players by Market Size
3.1.1 Global Top Outbound Telemarketing Players by Revenue (2015-2020)
3.1.2 Global Outbound Telemarketing Revenue Market Share by Players (2015-2020)
3.1.3 Global Outbound Telemarketing Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Outbound Telemarketing Market Concentration Ratio
3.2.1 Global Outbound Telemarketing Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by Outbound Telemarketing Revenue in 2019
3.3 Outbound Telemarketing Key Players Head office and Area Served
3.4 Key Players Outbound Telemarketing Product Solution and Service
3.5 Date of Enter into Outbound Telemarketing Market
3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)
4.1 Global Outbound Telemarketing Historic Market Size by Type (2015-2020)
4.2 Global Outbound Telemarketing Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)
5.1 Global Outbound Telemarketing Market Size by Application (2015-2020)
5.2 Global Outbound Telemarketing Forecasted Market Size by Application (2021-2026)

6 North America
6.1 North America Outbound Telemarketing Market Size (2015-2020)
6.2 Outbound Telemarketing Key Players in North America (2019-2020)
6.3 North America Outbound Telemarketing Market Size by Type (2015-2020)
6.4 North America Outbound Telemarketing Market Size by Application (2015-2020)

7 Europe
7.1 Europe Outbound Telemarketing Market Size (2015-2020)
7.2 Outbound Telemarketing Key Players in Europe (2019-2020)
7.3 Europe Outbound Telemarketing Market Size by Type (2015-2020)
7.4 Europe Outbound Telemarketing Market Size by Application (2015-2020)

8 China
8.1 China Outbound Telemarketing Market Size (2015-2020)
8.2 Outbound Telemarketing Key Players in China (2019-2020)
8.3 China Outbound Telemarketing Market Size by Type (2015-2020)
8.4 China Outbound Telemarketing Market Size by Application (2015-2020)

9 Japan
9.1 Japan Outbound Telemarketing Market Size (2015-2020)
9.2 Outbound Telemarketing Key Players in Japan (2019-2020)
9.3 Japan Outbound Telemarketing Market Size by Type (2015-2020)
9.4 Japan Outbound Telemarketing Market Size by Application (2015-2020)

10 Southeast Asia
10.1 Southeast Asia Outbound Telemarketing Market Size (2015-2020)
10.2 Outbound Telemarketing Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Outbound Telemarketing Market Size by Type (2015-2020)
10.4 Southeast Asia Outbound Telemarketing Market Size by Application (2015-2020)

11 India
11.1 India Outbound Telemarketing Market Size (2015-2020)
11.2 Outbound Telemarketing Key Players in India (2019-2020)
11.3 India Outbound Telemarketing Market Size by Type (2015-2020)
11.4 India Outbound Telemarketing Market Size by Application (2015-2020)

12 Central & South America
12.1 Central & South America Outbound Telemarketing Market Size (2015-2020)
12.2 Outbound Telemarketing Key Players in Central & South America (2019-2020)
12.3 Central & South America Outbound Telemarketing Market Size by Type (2015-2020)
12.4 Central & South America Outbound Telemarketing Market Size by Application (2015-2020)

13 Key Players Profiles
13.1 TeleTech Holdings, Inc.
13.1.1 TeleTech Holdings, Inc. Company Details
13.1.2 TeleTech Holdings, Inc. Business Overview
13.1.3 TeleTech Holdings, Inc. Outbound Telemarketing Introduction
13.1.4 TeleTech Holdings, Inc. Revenue in Outbound Telemarketing Business (2015-2020))
13.1.5 TeleTech Holdings, Inc. Recent Development
13.2 Atento S.A.
13.2.1 Atento S.A. Company Details
13.2.2 Atento S.A. Business Overview
13.2.3 Atento S.A. Outbound Telemarketing Introduction
13.2.4 Atento S.A. Revenue in Outbound Telemarketing Business (2015-2020)
13.2.5 Atento S.A. Recent Development
13.3 Concentrix Corporation
13.3.1 Concentrix Corporation Company Details
13.3.2 Concentrix Corporation Business Overview
13.3.3 Concentrix Corporation Outbound Telemarketing Introduction
13.3.4 Concentrix Corporation Revenue in Outbound Telemarketing Business (2015-2020)
13.3.5 Concentrix Corporation Recent Development
13.4 Alorica Inc.
13.4.1 Alorica Inc. Company Details
13.4.2 Alorica Inc. Business Overview
13.4.3 Alorica Inc. Outbound Telemarketing Introduction
13.4.4 Alorica Inc. Revenue in Outbound Telemarketing Business (2015-2020)
13.4.5 Alorica Inc. Recent Development
13.5 Arvato AG
13.5.1 Arvato AG Company Details
13.5.2 Arvato AG Business Overview
13.5.3 Arvato AG Outbound Telemarketing Introduction
13.5.4 Arvato AG Revenue in Outbound Telemarketing Business (2015-2020)
13.5.5 Arvato AG Recent Development
13.6 MarketOne International LLP
13.6.1 MarketOne International LLP Company Details
13.6.2 MarketOne International LLP Business Overview
13.6.3 MarketOne International LLP Outbound Telemarketing Introduction
13.6.4 MarketOne International LLP Revenue in Outbound Telemarketing Business (2015-2020)
13.6.5 MarketOne International LLP Recent Development
13.7 MarketMakers Inc. Ltd
13.7.1 MarketMakers Inc. Ltd Company Details
13.7.2 MarketMakers Inc. Ltd Business Overview
13.7.3 MarketMakers Inc. Ltd Outbound Telemarketing Introduction
13.7.4 MarketMakers Inc. Ltd Revenue in Outbound Telemarketing Business (2015-2020)
13.7.5 MarketMakers Inc. Ltd Recent Development
13.8 OnBrand24, Inc.
13.8.1 OnBrand24, Inc. Company Details
13.8.2 OnBrand24, Inc. Business Overview
13.8.3 OnBrand24, Inc. Outbound Telemarketing Introduction
13.8.4 OnBrand24, Inc. Revenue in Outbound Telemarketing Business (2015-2020)
13.8.5 OnBrand24, Inc. Recent Development
13.9 Teleperformance Group, Inc.
13.9.1 Teleperformance Group, Inc. Company Details
13.9.2 Teleperformance Group, Inc. Business Overview
13.9.3 Teleperformance Group, Inc. Outbound Telemarketing Introduction
13.9.4 Teleperformance Group, Inc. Revenue in Outbound Telemarketing Business (2015-2020)
13.9.5 Teleperformance Group, Inc. Recent Development
13.10 Convergys Corporation.
13.10.1 Convergys Corporation. Company Details
13.10.2 Convergys Corporation. Business Overview
13.10.3 Convergys Corporation. Outbound Telemarketing Introduction
13.10.4 Convergys Corporation. Revenue in Outbound Telemarketing Business (2015-2020)
13.10.5 Convergys Corporation. Recent Development

14 Analyst’s Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List of Tables
Table 1. Outbound Telemarketing Key Market Segments
Table 2. Key Players Covered: Ranking by Outbound Telemarketing Revenue
Table 3. Ranking of Global Top Outbound Telemarketing Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Outbound Telemarketing Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Business to Consumer
Table 6. Key Players of Business to Business
Table 7. Global Outbound Telemarketing Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 8. Global Outbound Telemarketing Market Size by Regions (US$ Million): 2020 VS 2026
Table 9. Global Outbound Telemarketing Market Size by Regions (2015-2020) (US$ Million)
Table 10. Global Outbound Telemarketing Market Share by Regions (2015-2020)
Table 11. Global Outbound Telemarketing Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 12. Global Outbound Telemarketing Market Share by Regions (2021-2026)
Table 13. Market Top Trends
Table 14. Key Drivers: Impact Analysis
Table 15. Key Challenges
Table 16. Outbound Telemarketing Market Growth Strategy
Table 17. Main Points Interviewed from Key Outbound Telemarketing Players
Table 18. Global Outbound Telemarketing Revenue by Players (2015-2020) (Million US$)
Table 19. Global Outbound Telemarketing Market Share by Players (2015-2020)
Table 20. Global Top Outbound Telemarketing Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Outbound Telemarketing as of 2019)
Table 21. Global Outbound Telemarketing by Players Market Concentration Ratio (CR5 and HHI)
Table 22. Key Players Headquarters and Area Served
Table 23. Key Players Outbound Telemarketing Product Solution and Service
Table 24. Date of Enter into Outbound Telemarketing Market
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global Outbound Telemarketing Market Size by Type (2015-2020) (Million US$)
Table 27. Global Outbound Telemarketing Market Size Share by Type (2015-2020)
Table 28. Global Outbound Telemarketing Revenue Market Share by Type (2021-2026)
Table 29. Global Outbound Telemarketing Market Size Share by Application (2015-2020)
Table 30. Global Outbound Telemarketing Market Size by Application (2015-2020) (Million US$)
Table 31. Global Outbound Telemarketing Market Size Share by Application (2021-2026)
Table 32. North America Key Players Outbound Telemarketing Revenue (2019-2020) (Million US$)
Table 33. North America Key Players Outbound Telemarketing Market Share (2019-2020)
Table 34. North America Outbound Telemarketing Market Size by Type (2015-2020) (Million US$)
Table 35. North America Outbound Telemarketing Market Share by Type (2015-2020)
Table 36. North America Outbound Telemarketing Market Size by Application (2015-2020) (Million US$)
Table 37. North America Outbound Telemarketing Market Share by Application (2015-2020)
Table 38. Europe Key Players Outbound Telemarketing Revenue (2019-2020) (Million US$)
Table 39. Europe Key Players Outbound Telemarketing Market Share (2019-2020)
Table 40. Europe Outbound Telemarketing Market Size by Type (2015-2020) (Million US$)
Table 41. Europe Outbound Telemarketing Market Share by Type (2015-2020)
Table 42. Europe Outbound Telemarketing Market Size by Application (2015-2020) (Million US$)
Table 43. Europe Outbound Telemarketing Market Share by Application (2015-2020)
Table 44. China Key Players Outbound Telemarketing Revenue (2019-2020) (Million US$)
Table 45. China Key Players Outbound Telemarketing Market Share (2019-2020)
Table 46. China Outbound Telemarketing Market Size by Type (2015-2020) (Million US$)
Table 47. China Outbound Telemarketing Market Share by Type (2015-2020)
Table 48. China Outbound Telemarketing Market Size by Application (2015-2020) (Million US$)
Table 49. China Outbound Telemarketing Market Share by Application (2015-2020)
Table 50. Japan Key Players Outbound Telemarketing Revenue (2019-2020) (Million US$)
Table 51. Japan Key Players Outbound Telemarketing Market Share (2019-2020)
Table 52. Japan Outbound Telemarketing Market Size by Type (2015-2020) (Million US$)
Table 53. Japan Outbound Telemarketing Market Share by Type (2015-2020)
Table 54. Japan Outbound Telemarketing Market Size by Application (2015-2020) (Million US$)
Table 55. Japan Outbound Telemarketing Market Share by Application (2015-2020)
Table 56. Southeast Asia Key Players Outbound Telemarketing Revenue (2019-2020) (Million US$)
Table 57. Southeast Asia Key Players Outbound Telemarketing Market Share (2019-2020)
Table 58. Southeast Asia Outbound Telemarketing Market Size by Type (2015-2020) (Million US$)
Table 59. Southeast Asia Outbound Telemarketing Market Share by Type (2015-2020)
Table 60. Southeast Asia Outbound Telemarketing Market Size by Application (2015-2020) (Million US$)
Table 61. Southeast Asia Outbound Telemarketing Market Share by Application (2015-2020)
Table 62. India Key Players Outbound Telemarketing Revenue (2019-2020) (Million US$)
Table 63. India Key Players Outbound Telemarketing Market Share (2019-2020)
Table 64. India Outbound Telemarketing Market Size by Type (2015-2020) (Million US$)
Table 65. India Outbound Telemarketing Market Share by Type (2015-2020)
Table 66. India Outbound Telemarketing Market Size by Application (2015-2020) (Million US$)
Table 67. India Outbound Telemarketing Market Share by Application (2015-2020)
Table 68. Central & South America Key Players Outbound Telemarketing Revenue (2019-2020) (Million US$)
Table 69. Central & South America Key Players Outbound Telemarketing Market Share (2019-2020)
Table 70. Central & South America Outbound Telemarketing Market Size by Type (2015-2020) (Million US$)
Table 71. Central & South America Outbound Telemarketing Market Share by Type (2015-2020)
Table 72. Central & South America Outbound Telemarketing Market Size by Application (2015-2020) (Million US$)
Table 73. Central & South America Outbound Telemarketing Market Share by Application (2015-2020)
Table 74. TeleTech Holdings, Inc. Company Details
Table 75. TeleTech Holdings, Inc. Business Overview
Table 76. TeleTech Holdings, Inc. Product
Table 77. TeleTech Holdings, Inc. Revenue in Outbound Telemarketing Business (2015-2020) (Million US$)
Table 78. TeleTech Holdings, Inc. Recent Development
Table 79. Atento S.A. Company Details
Table 80. Atento S.A. Business Overview
Table 81. Atento S.A. Product
Table 82. Atento S.A. Revenue in Outbound Telemarketing Business (2015-2020) (Million US$)
Table 83. Atento S.A. Recent Development
Table 84. Concentrix Corporation Company Details
Table 85. Concentrix Corporation Business Overview
Table 86. Concentrix Corporation Product
Table 87. Concentrix Corporation Revenue in Outbound Telemarketing Business (2015-2020) (Million US$)
Table 88. Concentrix Corporation Recent Development
Table 89. Alorica Inc. Company Details
Table 90. Alorica Inc. Business Overview
Table 91. Alorica Inc. Product
Table 92. Alorica Inc. Revenue in Outbound Telemarketing Business (2015-2020) (Million US$)
Table 93. Alorica Inc. Recent Development
Table 94. Arvato AG Company Details
Table 95. Arvato AG Business Overview
Table 96. Arvato AG Product
Table 97. Arvato AG Revenue in Outbound Telemarketing Business (2015-2020) (Million US$)
Table 98. Arvato AG Recent Development
Table 99. MarketOne International LLP Company Details
Table 100. MarketOne International LLP Business Overview
Table 101. MarketOne International LLP Product
Table 102. MarketOne International LLP Revenue in Outbound Telemarketing Business (2015-2020) (Million US$)
Table 103. MarketOne International LLP Recent Development
Table 104. MarketMakers Inc. Ltd Company Details
Table 105. MarketMakers Inc. Ltd Business Overview
Table 106. MarketMakers Inc. Ltd Product
Table 107. MarketMakers Inc. Ltd Revenue in Outbound Telemarketing Business (2015-2020) (Million US$)
Table 108. MarketMakers Inc. Ltd Recent Development
Table 109. OnBrand24, Inc. Business Overview
Table 110. OnBrand24, Inc. Product
Table 111. OnBrand24, Inc. Company Details
Table 112. OnBrand24, Inc. Revenue in Outbound Telemarketing Business (2015-2020) (Million US$)
Table 113. OnBrand24, Inc. Recent Development
Table 114. Teleperformance Group, Inc. Company Details
Table 115. Teleperformance Group, Inc. Business Overview
Table 116. Teleperformance Group, Inc. Product
Table 117. Teleperformance Group, Inc. Revenue in Outbound Telemarketing Business (2015-2020) (Million US$)
Table 118. Teleperformance Group, Inc. Recent Development
Table 119. Convergys Corporation. Company Details
Table 120. Convergys Corporation. Business Overview
Table 121. Convergys Corporation. Product
Table 122. Convergys Corporation. Revenue in Outbound Telemarketing Business (2015-2020) (Million US$)
Table 123. Convergys Corporation. Recent Development
Table 124. Research Programs/Design for This Report
Table 125. Key Data Information from Secondary Sources
Table 126. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Outbound Telemarketing Market Share by Type: 2020 VS 2026
Figure 2. Business to Consumer Features
Figure 3. Business to Business Features
Figure 4. Global Outbound Telemarketing Market Share by Application: 2020 VS 2026
Figure 5. BFSI Case Studies
Figure 6. IT & Telecom Case Studies
Figure 7. Consulting (Education and Job) Case Studies
Figure 8. Retail Case Studies
Figure 9. Government Case Studies
Figure 10. Healthcare Case Studies
Figure 11. Manufacturing Case Studies
Figure 12. Life Sciences Case Studies
Figure 13. Outbound Telemarketing Report Years Considered
Figure 14. Global Outbound Telemarketing Market Size YoY Growth 2015-2026 (US$ Million)
Figure 15. Global Outbound Telemarketing Market Share by Regions: 2020 VS 2026
Figure 16. Global Outbound Telemarketing Market Share by Regions (2021-2026)
Figure 17. Porter's Five Forces Analysis
Figure 18. Global Outbound Telemarketing Market Share by Players in 2019
Figure 19. Global Top Outbound Telemarketing Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Outbound Telemarketing as of 2019
Figure 20. The Top 10 and 5 Players Market Share by Outbound Telemarketing Revenue in 2019
Figure 21. North America Outbound Telemarketing Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Europe Outbound Telemarketing Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. China Outbound Telemarketing Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. Japan Outbound Telemarketing Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Southeast Asia Outbound Telemarketing Market Size YoY Growth (2015-2020) (Million US$)
Figure 26. India Outbound Telemarketing Market Size YoY Growth (2015-2020) (Million US$)
Figure 27. Central & South America Outbound Telemarketing Market Size YoY Growth (2015-2020) (Million US$)
Figure 28. Bottom-up and Top-down Approaches for This Report
Figure 29. Data Triangulation
Figure 30. Key Executives Interviewed


【掲載企業】

TeleTech Holdings, Inc.、Atento S.A.、Concentrix Corporation、Alorica Inc.、Arvato AG、MarketOne International LLP、MarketMakers Inc. Ltd、OnBrand24, Inc.、Teleperformance Group, Inc.、Convergys Corporation.

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